Feedback from sessions in March 2026
Chapter: service design
Feedback: Add practical tools such as service journey mapping examples, templates for documenting user pain points, institutional roles, and data flows, as well as guidance on identifying legal and regulatory constraints. (maybe add them directly in the overview)
Feedback from sessions in March 2026
Chapter: service design
Feedback: Add practical tools such as service journey mapping examples, templates for documenting user pain points, institutional roles, and data flows, as well as guidance on identifying legal and regulatory constraints. (maybe add them directly in the overview)