diff --git a/src/auth/access-snapshot.integration.test.ts b/src/auth/access-snapshot.integration.test.ts
index 39aac1b..a49b05f 100644
--- a/src/auth/access-snapshot.integration.test.ts
+++ b/src/auth/access-snapshot.integration.test.ts
@@ -157,7 +157,8 @@ describe.skipIf(!baseURL || !databaseURL || !clientId || !audience)(
           {
             sub: "snapshot-integration-user",
             name: "Snapshot User",
-            email: "snapshot@identity.invalid",
+            // A sign-in placeholder is never sent.
+            email: null,
           },
         ]),
       );
diff --git a/src/auth/contact-email.ts b/src/auth/contact-email.ts
index 26ad99e..baa3b6a 100644
--- a/src/auth/contact-email.ts
+++ b/src/auth/contact-email.ts
@@ -74,10 +74,14 @@ export function directoryEmail(email: string, tokens: SignInToken[]) {
   return providerEmail("pn-entra", tokens) ?? contactEmail(email, tokens);
 }
 
-/** `directoryEmail` for many people at once, keyed by user ID. Null when none is known. */
+/**
+ * `directoryEmail` for many people at once, keyed by user ID. Null when none is known.
+ * `everyone` reads every account instead of naming each person, for lists of all users.
+ */
 export async function contactEmails(
   reader: Reader,
   people: { id: string; email: string }[],
+  scope: "listed" | "everyone" = "listed",
 ): Promise<Map<string, string | null>> {
   const tokens = people.length
     ? await reader
@@ -98,21 +102,23 @@ export async function contactEmails(
         )
         .where(
           and(
-            inArray(
-              account.userId,
-              people.map((person) => person.id),
-            ),
+            scope === "listed"
+              ? inArray(
+                  account.userId,
+                  people.map((person) => person.id),
+                )
+              : undefined,
             inArray(account.providerId, EMAIL_PROVIDERS),
           ),
         )
     : [];
+  const byUser = new Map<string, SignInToken[]>();
+  for (const token of tokens)
+    byUser.set(token.userId, [...(byUser.get(token.userId) ?? []), token]);
   return new Map(
     people.map((person) => [
       person.id,
-      directoryEmail(
-        person.email,
-        tokens.filter((token) => token.userId === person.id),
-      ) ?? null,
+      directoryEmail(person.email, byUser.get(person.id) ?? []) ?? null,
     ]),
   );
 }
diff --git a/src/routes/api/internal/esign-users.ts b/src/routes/api/internal/esign-users.ts
index 2424eec..c3e1799 100644
--- a/src/routes/api/internal/esign-users.ts
+++ b/src/routes/api/internal/esign-users.ts
@@ -1,6 +1,7 @@
 import { createFileRoute } from "@tanstack/react-router";
 import { asc } from "drizzle-orm";
 import { snapshotClientId } from "@/auth/access-snapshot-token";
+import { contactEmails } from "@/auth/contact-email";
 import { projectionForClient } from "@/auth/access-projections";
 import { db } from "@/db";
 import { user } from "@/db/schema";
@@ -8,7 +9,10 @@ import { env } from "@/env";
 
 const headers = { "Cache-Control": "private, no-store", Vary: "Authorization" };
 
-/** Registered identities for the backend's e-signing picker; access is checked by the backend's live snapshot. */
+/**
+ * Registered identities for the backend's e-signing picker; access is checked by the backend's live snapshot.
+ * The email is the one administrators see (PoliNetwork first), never a sign-in placeholder.
+ */
 export const Route = createFileRoute("/api/internal/esign-users")({
   server: {
     handlers: {
@@ -20,10 +24,18 @@ export const Route = createFileRoute("/api/internal/esign-users")({
         if (projectionForClient(clientId) !== "backend")
           return Response.json({ error: "Forbidden" }, { status: 403, headers });
         const people = await db
-          .select({ sub: user.id, name: user.name, email: user.email })
+          .select({ id: user.id, name: user.name, email: user.email })
           .from(user)
           .orderBy(asc(user.name), asc(user.id));
-        return Response.json(people, { headers });
+        const emails = await contactEmails(db, people, "everyone");
+        return Response.json(
+          people.map((person) => ({
+            sub: person.id,
+            name: person.name,
+            email: emails.get(person.id) ?? null,
+          })),
+          { headers },
+        );
       },
     },
   },