Referencing both these fields in a form, when submiting the form to create the ticket, only the 2nd Field with 'Multiple Dropdown - No' has populated to the ticket main form, the 'Multiple Dropdown: Yes' is not populated.
Referencing both these fields in a form, when submiting the form to create the ticket, only the 2nd Field with 'Multiple Dropdown - No' has populated to the ticket main form, the 'Multiple Dropdown: Yes' is not populated.
Server
Operating system: Linux 596ddeb8e8f3 6.8.0-124-generic #124-Ubuntu SMP PREEMPT_DYNAMIC Tue May 26 13:00:45 UTC 2026 x86_64
PHP: 8.5.9 apache2handler
PHP extensions: Core, date, lexbor, openssl, pcre, sqlite3, zlib, ctype, curl, uri, json, fileinfo, filter, hash, iconv, SPL, mbstring, Zend OPcache, session, standard, PDO, pdo_sqlite, bz2, posix, random, Reflection, libxml, SimpleXML, tokenizer, dom, xml, xmlreader, xmlwriter, mysqlnd, apache2handler, apcu, bcmath, Phar, exif, gd, intl, ldap, mysqli, redis, soap, sodium, zip
Setup: disable_functions="" max_execution_time="30" max_input_vars="1000" memory_limit="128M" post_max_size="8M" session.cookie_secure="0" session.cookie_httponly="1" session.cookie_samesite="Strict" session.save_handler="files" upload_max_filesize="2M"
Web server: Apache ()
User agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/151.0.0.0 Safari/537.36
Database:
Server Software: mariadb.org binary distribution
Server Version: 10.11.18-MariaDB-ubu2204
Server SQL Mode: STRICT_TRANS_TABLES,ERROR_FOR_DIVISION_BY_ZERO,NO_AUTO_CREATE_USER,NO_ENGINE_SUBSTITUTION
Parameters: glpi_user@glpi-db:3306/glpizone
Host info: glpi-db via TCP/IP
Requirements:
PHP version (8.5.9) is supported.
OS and PHP are relying on 64 bits integers.
Sessions configuration is OK.
Allocated memory is sufficient.
Following extensions are installed: dom, fileinfo, filter, libxml, simplexml, tokenizer, xmlreader, xmlwriter.
mysqli extension is installed
curl extension is installed
gd extension is installed
intl extension is installed
mbstring extension is installed
zlib extension is installed
bcmath extension is installed
The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.
openssl extension is installed
Database engine version (10.11.18) is supported.
The log file has been created successfully.
Write access to /var/glpi/files/_cache has been validated.
Write access to /var/glpi/files/_cron has been validated.
Write access to /var/glpi/files has been validated.
Write access to /var/glpi/files/_graphs has been validated.
Write access to /var/glpi/files/_lock has been validated.
Write access to /var/glpi/files/_pictures has been validated.
Write access to /var/glpi/files/_plugins has been validated.
Write access to /var/glpi/files/_rss has been validated.
Write access to /var/glpi/files/_sessions has been validated.
Write access to /var/glpi/files/_tmp has been validated.
Write access to /var/glpi/files/_uploads has been validated.
Sessions configuration is secured.
exif extension is installed
ldap extension is installed
Following extensions are installed: bz2, Phar, zip.
Zend OPcache extension is installed
Following extensions are installed: ctype, iconv, sodium.
Write access to /var/glpi/marketplace has been validated.
Timezones seems loaded in database.
GLPI constants
GLPI_ROOT: "/var/www/glpi"
GLPI_VERSION: "11.0.8"
GLPI_SCHEMA_VERSION: "11.0.8@7b129479687ebafebb6966eaa1d72cb683390613"
GLPI_FILES_VERSION: "11.0.8-6c9b5a05"
GLPI_MIN_PHP: "8.2"
GLPI_MAX_PHP: "8.5"
GLPI_YEAR: "2026"
GLPI_I18N_DIR: "/var/www/glpi/locales"
GLPI_CONFIG_DIR: "/var/glpi/config"
GLPI_VAR_DIR: "/var/glpi/files"
GLPI_MARKETPLACE_DIR: "/var/glpi/marketplace"
GLPI_LOG_DIR: "/var/glpi/logs"
GLPI_INSTALL_MODE: "DOCKER"
GLPI_ENVIRONMENT_TYPE: "production"
GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false
GLPI_SERVERSIDE_URL_ALLOWLIST: ["^\n (http|https|feed):// # protocol\n (\n (?:\n (?:xn--[a-z0-9-]++\.)*+xn--[a-z0-9-]++ # a domain name using punycode\n |\n (?:[\pL\pN\pS\pM\-\]++\.)+[\pL\pN\pM]++ # a multi-level domain name\n |\n [a-z0-9\-\]++ # a single-level domain name\n )\.?\n | # or\n \d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3} # an IP address\n | # or\n \[\n (?:(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){6})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:::(?:(?:(?:[0-9a-f]{1,4})):){5})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){4})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,1}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){3})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,2}(?:(?:[0-9a-f]{1,4})))?::(?:(?:(?:[0-9a-f]{1,4})):){2})(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,3}(?:(?:[0-9a-f]{1,4})))?::(?:(?:[0-9a-f]{1,4})):)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,4}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:(?:(?:(?:[0-9a-f]{1,4})):(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9]))\.){3}(?:(?:25[0-5]|(?:[1-9]|1[0-9]|2[0-4])?[0-9])))))))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,5}(?:(?:[0-9a-f]{1,4})))?::)(?:(?:[0-9a-f]{1,4})))|(?:(?:(?:(?:(?:(?:[0-9a-f]{1,4})):){0,6}(?:(?:[0-9a-f]{1,4})))?::))))\n \] # an IPv6 address\n )\n (?:/ (?:[\pL\pN\pS\pM\-._\!$&'()+,;=:@]|%[0-9A-Fa-f]{2}) )* # a path\n (?:\? (?:[\pL\pN\-._\~!$&'\\+,;=:@/?]|%[0-9A-Fa-f]{2}) )? # a query (optional)\n $~ixuD"]
GLPI_DISALLOWED_UPLOADS_PATTERN: "/\.(php\d*|phar)$/i"
GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"
GLPI_NETWORK_MAIL: "glpi@teclib.com"
GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"
GLPI_MARKETPLACE_ENABLE: 3
GLPI_MARKETPLACE_PRERELEASES: false
GLPI_MARKETPLACE_ALLOW_OVERRIDE: true
GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true
GLPI_USER_AGENT_EXTRA_COMMENTS: ""
GLPI_DOCUMENTATION_ROOT_URL: "https://links.glpi-project.org"
GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"
GLPI_LOG_LVL: "warning"
GLPI_SKIP_UPDATES: false
GLPI_STRICT_ENV: false
GLPI_AJAX_DASHBOARD: "1"
GLPI_CALDAV_IMPORT_STATE: 0
GLPI_CENTRAL_WARNINGS: "1"
GLPI_SYSTEM_CRON: false
GLPI_TEXT_MAXSIZE: "4000"
GLPI_WEBHOOK_ALLOW_RESPONSE_SAVING: "0"
GLPI_WEBHOOK_CRA_MANDATORY: false
GLPI_ALTCHA_MODE: "interactive"
GLPI_ALTCHA_MAX_NUMBER: 50000
GLPI_ALTCHA_EXPIRATION_INTERVAL: "PT20M"
GLPI_DOC_DIR: "/var/glpi/files"
GLPI_CACHE_DIR: "/var/glpi/files/_cache"
GLPI_CRON_DIR: "/var/glpi/files/_cron"
GLPI_GRAPH_DIR: "/var/glpi/files/_graphs"
GLPI_LOCAL_I18N_DIR: "/var/glpi/files/_locales"
GLPI_LOCK_DIR: "/var/glpi/files/_lock"
GLPI_PICTURE_DIR: "/var/glpi/files/_pictures"
GLPI_PLUGIN_DOC_DIR: "/var/glpi/files/_plugins"
GLPI_RSS_DIR: "/var/glpi/files/_rss"
GLPI_SESSION_DIR: "/var/glpi/files/_sessions"
GLPI_TMP_DIR: "/var/glpi/files/_tmp"
GLPI_UPLOAD_DIR: "/var/glpi/files/_uploads"
GLPI_INVENTORY_DIR: "/var/glpi/files/_inventories"
GLPI_THEMES_DIR: "/var/glpi/files/_themes"
GLPI_PLUGINS_DIRECTORIES: ["/var/glpi/marketplace","/var/www/glpi/plugins"]
GLPI_NETWORK_API_URL: "https://services.glpi-network.com/api"
GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"
GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"
Code of Conduct
Is there an existing issue for this?
GLPI Version
GLPI 11.0.8
Plugin version
1.24.4
Bug description
Hi
Field Block = Tickets
1st 'Fields'
Label: Systems Affected
Type: Dropdown
Multiple Dropdown: Yes
2nd 'Fields'
Label: Business Unit Impact
Type: Dropdown
Multiple Dropdown: No
Referencing both these fields in a form, when submiting the form to create the ticket, only the 2nd Field with 'Multiple Dropdown - No' has populated to the ticket main form, the 'Multiple Dropdown: Yes' is not populated.
Relevant log output
Page URL
No response
Steps To reproduce
Hi
Field Block = Tickets
1st 'Fields'
Label: Systems Affected
Type: Dropdown
Multiple Dropdown: Yes
2nd 'Fields'
Label: Business Unit Impact
Type: Dropdown
Multiple Dropdown: No
Referencing both these fields in a form, when submiting the form to create the ticket, only the 2nd Field with 'Multiple Dropdown - No' has populated to the ticket main form, the 'Multiple Dropdown: Yes' is not populated.
Your GLPI setup information
GLPI information
Server
GLPI constants
SQL replicas
Notifications
Plugins list
Anything else?
No response