fix(integrations): keep quoted Zendesk search text, require org names on create, validate Intercom snooze timestamps, and tighten Pipedrive outputs

Author: waleedlatif1

apps/docs/content/docs/integrations/pipedrive.mdx

@@ -282,7 +282,7 @@ Retrieve all pipelines from Pipedrive
 | `total_items` | number | Total number of pipelines returned |
 | `has_more` | boolean | Whether more pipelines are available |
 | `next_start` | number | Always null: API v2 pages with next_cursor instead of an offset |
-| `next_cursor` | string | Cursor for fetching the next page |
+| `next_cursor` | string | Cursor for fetching the next page; null on the last page |
 | `success` | boolean | Operation success status |
 
 </ReferenceDetails>
@@ -535,7 +535,7 @@ Create a new lead in Pipedrive
 | `value_amount` | string | No | Potential value amount \(e.g., "10000"\) |
 | `value_currency` | string | No | Currency code \(e.g., "USD", "EUR", "GBP"\) |
 | `expected_close_date` | string | No | Expected close date in YYYY-MM-DD format \(e.g., "2025-04-15"\) |
-| `visible_to` | string | No | Visibility group: 1 \(owner only / owner & followers\), 3 \(owner's visibility group / entire company\), 5 \(owner's group and sub-groups\), 7 \(entire company\); 5 and 7 are Premium/Ultimate only |
+| `visible_to` | string | No | Visibility group; meanings depend on the Pipedrive plan. Light, Growth, and Professional: 1 = owner & followers, 3 = entire company. Premium and Ultimate: 1 = owner only, 3 = owner's visibility group, 5 = owner's visibility group and sub-groups, 7 = entire company |
 
 #### Output
 

apps/sim/blocks/blocks/intercom.ts

@@ -17,6 +17,15 @@ const EVENT_ACTOR_FIELD = ['event_email', 'event_user_id', 'event_contact_id'] a
 /** What an outbound message shows: its subject when set, otherwise its body. */
 const MESSAGE_PREVIEW_FIELD = ['subject', 'body'] as const
 
+/** Intercom requires `snoozed_until` as a whole Unix timestamp in seconds. */
+function toSnoozeTimestamp(value: unknown): number {
+  const timestamp = Number(value)
+  if (!Number.isInteger(timestamp)) {
+    throw new Error('Snooze until must be a whole Unix timestamp in seconds')
+  }
+  return timestamp
+}
+
 export const IntercomBlock: BlockConfig = {
   type: 'intercom',
   name: 'Intercom (Legacy)',
@@ -1412,7 +1421,7 @@ Return ONLY the numeric timestamp.`,
         }
 
         if (operation === 'snooze_conversation' && snoozed_until) {
-          cleanParams.snoozed_until = Number(snoozed_until)
+          cleanParams.snoozed_until = toSnoozeTimestamp(snoozed_until)
         }
 
         if (operation === 'close_conversation' && close_body) {
@@ -1701,7 +1710,7 @@ export const IntercomV2Block: BlockConfig = {
         }
 
         if (operation === 'snooze_conversation' && snoozed_until) {
-          cleanParams.snoozed_until = Number(snoozed_until)
+          cleanParams.snoozed_until = toSnoozeTimestamp(snoozed_until)
         }
 
         if (operation === 'close_conversation' && close_body) {

apps/sim/blocks/blocks/pipedrive.ts

@@ -448,6 +448,7 @@ Return ONLY the date string in YYYY-MM-DD format - no explanations, no quotes, n
         { label: 'Open', id: 'open' },
         { label: 'Completed', id: 'completed' },
         { label: 'Canceled', id: 'canceled' },
+        { label: 'Deleted', id: 'deleted' },
       ],
       value: () => '',
       condition: { field: 'operation', value: ['get_projects'] },

apps/sim/blocks/blocks/zendesk.ts

@@ -556,7 +556,7 @@ Return ONLY the JSON array - no explanations.`,
       placeholder: 'Organization name',
       required: {
         field: 'operation',
-        value: ['autocomplete_organizations'],
+        value: ['autocomplete_organizations', 'create_organization'],
       },
       condition: {
         field: 'operation',
@@ -917,22 +917,23 @@ Return ONLY the search query - no explanations.`,
     },
     job_id: { type: 'string', description: 'Background job ID for bulk and merge operations' },
     ticket_id: {
-      type: 'number',
-      description: 'Ticket ID (get_ticket, create_ticket, update_ticket; string for delete_ticket)',
+      type: 'any',
+      description:
+        'Ticket ID: a number from get, create, and update ticket; a string from delete ticket',
     },
     target_ticket_id: {
       type: 'string',
       description: 'Ticket the source tickets were merged into (merge_tickets)',
     },
     user_id: {
-      type: 'number',
+      type: 'any',
       description:
-        'User ID (get_user, get_current_user, create_user, update_user; string for delete_user)',
+        'User ID: a number from get, current, create, and update user; a string from delete user',
     },
     organization_id: {
-      type: 'number',
+      type: 'any',
       description:
-        'Organization ID (get_organization, create_organization, update_organization; string for delete_organization)',
+        'Organization ID: a number from get, create, and update organization; a string from delete organization',
     },
     // Delete operations
     deleted: {

apps/sim/tools/generated/tool-metadata.ts

@@ -83,7 +83,7 @@ export const pipedriveCreateLeadTool: ToolConfig<
       required: false,
       visibility: 'user-or-llm',
       description:
-        "Visibility group: 1 (owner only / owner & followers), 3 (owner's visibility group / entire company), 5 (owner's group and sub-groups), 7 (entire company); 5 and 7 are Premium/Ultimate only",
+        "Visibility group; meanings depend on the Pipedrive plan. Light, Growth, and Professional: 1 = owner & followers, 3 = entire company. Premium and Ultimate: 1 = owner only, 3 = owner's visibility group, 5 = owner's visibility group and sub-groups, 7 = entire company",
     },
   },
 

apps/sim/tools/generated/tool-outputs.ts

@@ -129,11 +129,13 @@ export const pipedriveGetPipelinesTool: ToolConfig<
       type: 'number',
       description: 'Always null: API v2 pages with next_cursor instead of an offset',
       optional: true,
+      nullable: true,
     },
     next_cursor: {
       type: 'string',
-      description: 'Cursor for fetching the next page',
+      description: 'Cursor for fetching the next page; null on the last page',
       optional: true,
+      nullable: true,
     },
     success: { type: 'boolean', description: 'Operation success status' },
   },

apps/sim/tools/pipedrive/create_lead.ts

@@ -259,6 +259,7 @@ interface PipedriveFile {
   id: number
   name: string
   file_name: string
+  file_type: string
   file_size: number
   add_time: string
   update_time: string

apps/sim/tools/pipedrive/get_pipelines.ts

@@ -0,0 +1,31 @@
+import { describe, expect, it } from 'vitest'
+import { zendeskSearchTool } from '@/tools/zendesk/search'
+
+const sentQuery = (query: string) => {
+  const build = zendeskSearchTool.request.url
+  if (typeof build !== 'function') throw new Error('Zendesk search URL is built per request')
+  const url = build({
+    subdomain: 'acme',
+    email: 'agent@example.com',
+    apiToken: 'token',
+    query,
+    filterType: 'ticket',
+  })
+  return new URL(url).searchParams.get('query')
+}
+
+describe('Zendesk search export query', () => {
+  it('drops a standalone type filter, which the export endpoint rejects', () => {
+    expect(sentQuery('type:ticket status:open')).toBe('status:open')
+  })
+
+  it('keeps type: text inside a quoted phrase', () => {
+    expect(sentQuery('subject:"unexpected type:widget" status:open')).toBe(
+      'subject:"unexpected type:widget" status:open'
+    )
+  })
+
+  it('keeps the ticket_type keyword', () => {
+    expect(sentQuery('ticket_type:incident')).toBe('ticket_type:incident')
+  })
+})