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docs(pro): describe the Support pages, the docs search and the airgapped setting - #15925

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svader0 wants to merge 11 commits into
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svader0:docs/support-hub-settings
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svader0 wants to merge 11 commits into
DefectDojo:devfrom
svader0:docs/support-hub-settings

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@svader0 svader0 commented Sep 10, 2026

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Adds one Pro documentation page, navigation/PRO__support.md, that describes the Support pages in DefectDojo Pro.

It covers:

  • the Support requests page and the Community board
  • the documentation search box above the support form, which reads the public docs search index from the instance's server
  • how a self-hosted instance enrols with its signed license
  • the airgapped setting, which blocks both pages with a dialog and gives the support address
  • the three settings, DD_AIRGAPPED, SUPPORT_EMAIL and DOCS_SEARCH_URL, with their defaults

The page uses the same front matter as navigation/PRO__sidebar.md and the Pro-feature notice the other Pro pages use. Built locally with Hugo; it renders at /navigation/pro__support/.

@svader0 svader0 added this to the 3.4.0 milestone Sep 10, 2026
@github-actions github-actions Bot added the docs label Sep 10, 2026
Voters hear about a status change at the address on their DefectDojo user,
and only when that address is at the domain of the organization's Cloud
Portal account.
…-hosted section

Support now appears in the settings menu on cloud, self-hosted and
airgapped instances: Settings -> Support, or Settings -> License & Support
-> Support in the reorganized menu. The sidebar page and its seven
translated tables list the new entry.

The self-hosted section now matches the hub: the first instance to enrol
with a license keeps the enrolment and a second one is refused, staff can
reset or revoke it, and a connector request from a self-hosted instance
cannot carry tool details. It also names the two hosts the instance must
reach, and the page paths gain their /ui/ prefix.

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