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Shutdown the OS the Instance state is still Running #11816

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Description

@arpad-halasz

problem

If I poweroff the VM from the Operating system (Hypervisor is KVM the OS is Ubuntu or Windows) the State not changed and stay on Running. I should click on Stop Instance to change State.

versions

4.21.0.0

The steps to reproduce the bug

  1. Poweroff the Ubuntu 24.04 from the Terminal of the OS/ or Windows from Start menu.
  2. After it has already powered off the State in the ACS UI is still Running
  3. I should click on Stop Instance in the UI to change the State to Sopped
    ...

What to do about it?

No response

Activity

  1. boring-cyborg commented on Oct 9, 2025

    @boring-cyborg

    Thanks for opening your first issue here! Be sure to follow the issue template!

  2. changed the title [-]Shutdown the OS Instance state is still Running[/-] [+]Shutdown the OS the Instance state is still Running[/+] on Oct 9, 2025
  3. SviridoffA commented on Oct 9, 2025

    @SviridoffA

    It takes about three minutes for CloudStack to update the VM state.
    This was discussed here - #9541

  4. arpad-halasz commented on Oct 9, 2025

    @arpad-halasz
    Author

    OK, I see thanks for the comment.

  5. locked and limited conversation to collaborators on Oct 9, 2025
  6. converted this issue into a discussion #11818 on Oct 9, 2025
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