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Creating Guest Network: unable to choose Network Offering. This for all L2,Shared and Isolated networks #9193
Description
ISSUE TYPE
- Bug Report
COMPONENT NAME
UI
CLOUDSTACK VERSION
4.18.0
4.19.0.1
CONFIGURATION
Advanced networking configured
OS / ENVIRONMENT
Management servers running on Ubuntu 22.0.4
SUMMARY
I want to create new guest networks. On the network creation window I am unable to choose any network offering. The default system network offerings as well my custom network offerings exist but on the dropdown none appear. I am thus unable to create a L2 network which will allow me to specify the VLAN.
STEPS TO REPRODUCE
1. Navigate to Add Network.
2. Pick either 'Shared', 'L2' or 'Isolated'
3. Try to specify a network offering under the dropdown provided.
EXPECTED RESULTS
All the available network offerings should be available for selection under the drop down.
ACTUAL RESULTS
No network offering is available for selection
Activity
boring-cyborg commentedon Jun 10, 2024
Thanks for opening your first issue here! Be sure to follow the issue template!
rajujith commentedon Jun 11, 2024
@DensonNgumo I see 4 network offerings for this drop-down in ACS 4.19.0.0. Can you check whether any L2 network offering is enabled?
DensonNgumo commentedon Jun 11, 2024
Despite the default offerings, I have also created my own to test and it still does not appear.
weizhouapache commentedon Jun 11, 2024
@DensonNgumo
it works fine in my environment with 2 hypervisor types.
can you use cmk to list the network offering ?
DensonNgumo commentedon Jun 13, 2024
If I specify the zone id then I am not seeing the offerings but if I don't, then I can.
DaanHoogland commentedon Jun 13, 2024
@DensonNgumo I see all offerings in both cases. and lso with or without the guestiptype=L2.
Did you create any offerings yourself?
Did you create this zone (and enable it) before or after creating any offerings?
You say you see this in 4.18.0 and in 4.19.0.
Did you upgrade and tested again, or create a new installation?
Can you create a new offering, with the same parameters and see if this displays?
weizhouapache commentedon Jun 13, 2024
I suspect it is caused by the network offering "SIP_Network" created by you @DensonNgumo
can you upload network_offerings table and network_offering_details table ?
DensonNgumo commentedon Jun 13, 2024
I created the one labeled 'SIP_Network' to test if the issue was the default offerings. The issue was there without the custom offering.
DensonNgumo commentedon Jun 13, 2024
The issue was first observed in version 4.18.0. I then upgraded to 4.19.0 to see if it would resolve but there was no change. The Zone had been created during the initial setup. The zone was up and enabled before any custom offerings. The custom offering was created just to troubleshoot the issue.
weizhouapache commentedon Jun 13, 2024
@DensonNgumo can you remove this offering if it is not in use ?
can you update the access of offering "DefaultL2NetworkOfferingConfigDriveVlan" to "Public" to "All zones" ?
20 remaining items
yadvr commentedon Jul 29, 2024
To add to what @borisstoyanov has shared, this usually can happen if the zone deployment form has errors or for some reason the zone deployment didn't go as expected (for example silent errors) and only then offerings are not listed as the zone doesn't have the right supported network service providers enabled/configured.
@GeorgeLisandru can you go to the UI -> Infrastructure -> Zone -> select your zone -> go the physical network and select that -> click on the network service providers (NSP) tab; and share screenshot of this page. Do you see the VirtualRouter and VPCVirtualRouter network service providers in red (i.e. disabled)? If they are indeed disabled, can you try to enable them and see if you can then see the network offerings listed?
GeorgeLisandru commentedon Jul 29, 2024
Thank you very much for your answers!
Indeed this is the case. I have VirtualRouter, VPCVirtualRouter and InternalLbVm in stop state and I am not able to start any of them. Below is a screenshot of the error message that I get.
DensonNgumo commentedon Jul 29, 2024
Hi,
Yes, the zone was enabled. On initial setup everything worked as expected and I never got any errors during installation, had even created my first shared network. The network service providers are enabled as shown below:
Once I observed the issue is when I upgraded from 4.18 to 4.19 but the issue remained.
borisstoyanov commentedon Jul 30, 2024
I think we're looking at 2 separate issues.
@DensonNgumo could you please confirm the following:
@GeorgeLisandru in your case I believe you might need to:
DensonNgumo commentedon Jul 30, 2024
My current version is 4.19.0.1. Issue is still present. I will attempt the same with cmk and share the logs.
DensonNgumo commentedon Sep 6, 2024
Creating the network using api calls via cmk is successful.
DensonNgumo commentedon Sep 6, 2024
I upgraded to the latest version 4.19.1.1 and the issue of not being able to select the network offering via the UI remains.
int0x21 commentedon Sep 18, 2024
This happens when you have a tag on the network, remove the tag and it works. Spent all day on this
Fresh install.
DensonNgumo commentedon Sep 20, 2024
Hi, please elaborate. Tag on which section exactly? I have not set any network tags on the offerings.