Problem with export_data2

[carmelalori]

Hi, I am trying to export data with time span. For that purpose, I am using the export_data2. However, it constantly gives error that is given below. How can I cope with that error?
Also, when I tried to run the demo, it also gave same error. I guess it is NAK error, however, I couldnot find any solution.

File "c:\Users\clori\test\main.py", line 49, in
s.export_data2(file_path_on_target_machine=path, digital_channels=[0,3], time_span= [1.0,2.0])
File "C:\Users\New\Desktop\Saleae\venv\Lib\site-packages\saleae\saleae.py", line 1048, in export_data2
digital_active, analog_active = self.get_active_channels()
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "c:\Users\clori\test\venv\Lib\site-packages\saleae\saleae.py", line 651, in get_active_channels
device = self.get_active_device()
^^^^^^^^^^^^^^^^^^^^^^^^
File "c:\Users\clori\test\venv\Lib\site-packages\saleae\saleae.py", line 619, in get_active_device
self.get_connected_devices()
File "c:\Users\clori\test\venv\Lib\site-packages\saleae\saleae.py", line 595, in get_connected_devices
devices = self._cmd('GET_CONNECTED_DEVICES')
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "c:\Users\clori\test\venv\Lib\site-packages\saleae\saleae.py", line 275, in _cmd
ret = self._recv(expect_nak=expect_nak)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "c:\Users\clori\test\venv\Lib\site-packages\saleae\saleae.py", line 259, in _recv
self._rxbuf += self._s.recv(1024).decode('UTF-8')

[ppannuto]

have you tried Saleae's new official library: https://saleae.github.io/logic2-automation/getting_started.html ?

[carmelalori]

Thank you for yor response. I have tried the new library (logic2-automation) however, I want to export data with time span. New library has no option with exporting data with time span. Do you have any other advice on exporting data with time span?